The Veterinary Receptionist Certificate of Excellence (VRCE) is a comprehensive front desk training program. Learn skills to deliver flawless client experiences and represent your hospital professionally.

Empowering you to train your hospital team the way you want

For too long, Veterinarians and Practice Managers have felt alone in their challenges.

We provide a community with easy-to-implement training for all job roles in the the hospital, and a personalized experience for each individual member. We believe a well trained team achieves a well run practice.


Veterinary job role specific training
A supportive community uniting veterinary colleagues globally
Resources you can download and customize
Boarded Specialists and experts closely monitoring each community, here to help

Design and launch a training program for your hospital in minutes

Plan and build
Tap into our treasure chest of training materials for each of your team members. Design your training to fit your needs with our curriculum and resources for veterinary CSRs, Technicians, and Practice Managers.
Trusted Information
We are proud of our expert faculty who closely monitor IGNITE's content. All communities on IGNITE are moderated by a subject matter expert, so you know you're getting the most current information and you're in good hands.
Keep your team accountable by utilizing a private hospital group to post assignments, due dates, quizzes, and have discussion around training materials.

Training for Your Entire Veterinary Hospital Team

Design is Much More than Simplicity

To design is much more than simply to assemble, to order, or even to edit: it is to add value and meaning, to illuminate, to simplify, to clarify, to modify, to dignify, to dramatize.

CEO. Dalia Creative Agency


Need a quick 2-minute refresher on how to draw blood from a snake? About to have a difficult conversation with an employee and need some confidence? Yeah, we've got that. And so much more. Watch our bite-sized Hollywoodesque videos whenever, wherever.

UI Kit Template for Webflow

To design is much more than simply to assemble, to order, or even to edit: it is to add value and meaning, to illuminate.

  • Beautiful and easy to work UI.
  • Present your services with style
  • Unlimited customization

Community Features

Our training is available by subscription, categorized by job role in the hospital. If you're a CSR, Technician, Veterinarian, Practice Owner, or Practice Manager, you'll receive all of these features, customized to you.

Access to Experts

Quality Educational Content

We're always adding fresh materials, ideas, and courses for members to consume as they wish. Video, article, you name it... you'll see it on IGNITE first.

Personalized Training

Customize your education and the training you administer to your team with our curriculum. Allow your team members to acquire and hone the skills your hospital needs to be successful in their job role in your hospital.

Multi-Approach Creates "Sticky" Learning

IGNITE isn't your Granny's classroom, or a veterinary conference where you forget everything 1 week later. We have dynamic, just-in-time microlearning, challenging courses, real-time interactions with experts, and instructor-led training.

Learn from Anywhere

IGNITE is accessible 24/7 from your phone, tablet, or computer. You and your team are encouraged to learn in a way that suits YOU. Search and find exactly what you want, when you want it.